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Consumer Guide: Before Dealing With A Business

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From 8 On Your Side of News Channel 8

Published: April 2, 2008

1. Make sure they are currently licensed to operate. Call county occupational licensing where the business operates. Also, if within city limits, the company is required to have a city license. This information can be obtained through city hall.

2. Call the Better Business organization nearest to the business and see if the business has a satisfactory rating.

3. Check with the Division of Consumer Services at (800) 435-7352 and ask if there are complaints on file against the business.

4. Ask for references and contact them.

5. Shop around and compare, but remember, less does not mean better.

ADDITIONALLY, WHEN DEALING WITH CONTRACTORS:

6. Check with the city and county building departments.

7. Call the Department of Business and Professional Regulation Customer And Call Center at 850-487-1395. In addition, consumers may visit www.myflorida.com to verify if someone is licensed and in good standing with the department.

***NOTE: For a complete list of DBPR services, go to the Department Of Business and Professional Regulation web site www.myflorida.com/dbpr/

IF YOU WISH TO FURTHER INVESTIGATE A BUSINESS:

8. Check with the bankruptcy court to see if the business has filed bankruptcy in the past. You should be aware of it and ask how it will affect you.

9. Check with the courthouse in the county the business operates regarding any lawsuits or judgments against it.

Keep in mind that certain industries are state regulated. For example, insurance companies are regulated by the Florida Department of Insurance at (800) 342-2762.

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