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Workers Picket Verizon Again Over Customer Service

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By RICHARD MULLINS | The Tampa Tribune

Published: April 16, 2008

TAMPA - Verizon's largest labor union in Florida held a second protest early this morning at about a dozen company sites to protest what it calls poor customer service.

The International Brotherhood of Electrical Workers represents about 4,000 Verizon workers in the Tampa Bay area.

About 75 people picketed Verizon's downtown location at 610 Zack St., and several hundred people picketed other Verizon locations, said Doug Sellars, business manager of IBEW Local 824.

The protest ended at 8 a.m.

"So far there's been no response from the company to our first picket," Sellars said. "We will not be ignored; we will continue to stand up for customers who are getting bad service from this company until the company wakes up and realizes what they're doing."

This was the second protest in two weeks staged by the IBEW related to customer service. The first was held April 7.

Verizon executives have countered that they have received few complaints from customers.

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