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State Gives Verizon 21 Days To Make Case Against Service Fine

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Published: December 16, 2008

Florida regulators ordered Verizon Communications Inc. today to show why it should not be fined $4.56 million for failing to restore landline phone service to customers in a timely manner.

This month, the Florida Public Service Commission detailed 262 instances in which Verizon's telephone service for a region fell below the state's standards during 2007 and 194 times during 2008. The commission suggested $4.56 million in fines.

The company's problems with traditional phone line service are unrelated to the company's new fiber optic service. Verizon is spending $1 billion in the Bay area to provide state-of-the-art telephone, television and broadband service.

The commission says Verizon has 21 days to respond.

Verizon has defended its phone service and said the fine is unjustified.

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State Gives Verizon 21 Days To Make Case Against Service Fine

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