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'Fake Work' Shows Real Problems

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The Tampa Tribune

Published: October 5, 2008

Spending too much time on "fake work"? You know, churning out reports no one will read, attending meetings with aimless agendas or send e-mails to co-workers who don't need them.

Brent D. Peterson knows all about fake work and how it hurts organizations. The work by the organizational effectiveness expert with The Work Itself Group, along with results from Gallup and Franklin Covey surveys offer a scary insight into employee involvement (or lack of it) in corporate strategy:

•73 percent say they don't know their company's goals.

•70 percent say they know the goals but don't know what to do in support.

•81 percent say they don't have a strong commitment to the goals.

"Fake work" happens when employees lack the trust or confidence to challenge work rules, procedures or policies that make no sense.

That matters, he said, because companies with the least fake work have a direct correlation to the best shareholder value.

McClatchy-Tribune

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