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Double charges are a memory

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The Tampa Tribune

Published: June 11, 2009

NEW YORK - Starbucks Corp. says it has repaid all 1 million customers the gourmet coffee chain inadvertently double-charged on Memorial Day weekend.

A computer processing problem caused the company to bill some credit and debit card customers twice on May 22 and May 23. The error occurred at about 7,800 company-owned stores in the United States and Canada.
Starbucks spokeswoman Trina Smith said Wednesday that once the company learned of the error, it began crediting any card with a duplicate charge. Smith said all the double-charges were resolved as of May 29.

Smith said Starbucks is not aware of any outstanding charges but said customers with questions should contact the company at 1-800-23-LATTE.

The Associated Press

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