A Pennsylvania woman is questioning the professionalism of mall security workers after a video of her tumbling into a mall fountain while texting went viral.
Cathy Cruz Marrero tells the Reading Eagle she both laughs and cries about her face-first flop into the fountain at the Berkshire Mall in Wyomissing.
The video shows Marrero, oblivious to the looming fountain, tripping over the edge and falling into the water. She quickly gathers her bag and dropped cell phone and walks away.
She acknowledges the video is funny, but says the security personnel heard laughing on the recording should have been more concerned about her well-being.
Marrero has hired an attorney to look into the matter. A message left for the mall management office was not immediately returned.
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