
Speaking Out: Verizon's largest union has picketed the company twice, saying more needs to be done to fix customer service problems. Photo Gallery
Some of the problems Verizon's customers in Florida have been complaining about are now appearing across the nation.
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The company held block parties and hired planes and rolling billboards to tout its new services when it got ready to launch in 2007.
That pricing attack and counterattack between rivals represented the price fight over services in the area.
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