Stinky toilets, crying babies, airless cabins — the Obama administration said today passengers don't have to take it any more. It ordered airlines to let people get off planes delayed on the ground after three hours. ...more

December 21, 2009

Before you go shopping for a new smart phone this holiday season, keep this in mind: Verizon Wireless, the largest provider of mobile-phone services, has just doubled its early termination fee for high-end handsets if you decide you would rather go with a different carrier. ...more

December 6, 2009

First, terms on credit cards got harsher. Now some people are seeing higher fees on their checking accounts. ...more

November 15, 2009

Starting next month, customers of Peoples Gas, Florida's largest natural gas utility, will see their bills rise about 7 percent. ...more

May 20, 2009

Times are tough, and money is scarce. So, it's a mystery why Florida legislators don't reject out of hand a plan to let Florida's local telephone companies raise the cost of many consumers' bills by up to 20 percent a year, every year. ...more

April 2, 2009

The credit crunch is rearing its head in an unexpected place - the short-term loans that appeal to mostly working-class taxpayers who want their federal tax refunds fast. ...more

March 22, 2009

Crib makers have proposed a ban on drop-side cribs because of concerns over infant deaths, injuries and a series of recalls in the past year or so. ...more

March 18, 2009

Fred Palensar of Holiday wants ordinary people, not business executives and ex-politicians, on the utility rate-setting Florida Public Service Commission. ...more

March 7, 2009

The weaker retailers are tumbling toward bankruptcy as the recession continues. ...more

February 20, 2009

Tampa Electric Co. will spend the next several days trying to persuade state regulators to approve a $228 million-a-year increase in TECO's base service rates. ...more

January 20, 2009