After I installed the latest update from Apple, iCal showed up blank. Where did my schedules go? ...more

February 25, 2008

When I view a PDF in Firefox on my Mac, the file doesn't display inside the Web browser the way it will in Safari. It opens in the Preview program instead, and I have to remember to delete the downloaded PDF later. ...more

February 18, 2008

My McAfee firewall wants to know whether it should block or unblock something named "BackWeb-8876480." What is this? ...more

January 21, 2008

How can I stop Windows from reminding me that deleting a desktop shortcut doesn't get rid of the program? I figured that out a long time ago. ...more

December 24, 2007

I have a refurbished MacBook and have yet to back up any of my files. Can you recommend an external hard drive that is idiot-proof? ...more

December 10, 2007

What is the 'variable bit rate encoding' option in my music software good for? The so-called 'VBR' encoding available in most major digital-music formats lets you copy music more efficiently. ...more

October 8, 2007

Some of my buddies' e-mails show up with an unopenable attachment called 'winmail.dat.' Am I at fault, or are my friends? ...more

October 1, 2007