Southwest Airlines passengers accustomed to seeing long check-in lines at airport ticket counters will find additional incentives to use the airline's self-service kiosks. Southwest has enhanced its kiosks with functions to allow passengers to modify their itinerary on the day of travel, choose a new flight or add themselves to a stand-by list for a different flight. ...more

August 3, 2009

Southwest Airlines is closing a chapter of U.S. commercial aviation history by discontinuing paper timetables for passengers. ...more

July 21, 2009

A blast of winter in the nation's northern tier stranded travelers far and wide Sunday just a few days before Christmas, with dozens of flights delayed or canceled and bus passengers sleeping on cardboard at a Seattle terminal. ...more

December 21, 2008

TAMPA - With highways jammed and airline ticket counters greeting seemingly endless lines, James Brothers is taking the road less traveled this holiday. ...more

November 20, 2007