Verizon telephone customers could see a few free dollars show up in their monthly phone bills soon as atonement for past breakdowns in phone service. ...more

November 4, 2009

Bright House Networks officials say Verizon technicians are leaving wires loose in cable TV boxes at customer homes, posing an electrocution and fire hazard. And they're asking state officials to step into the dispute. ...more

December 12, 2008

TAMPA -- Bright House Networks officials say Verizon technicians are leaving wires loose in cable TV boxes at customer homes, posing an electrocution and fire hazard. And they're asking state officials to step into the dispute. Verizon officials say the issue is blown out of proportion. ...more

December 11, 2008

A lawsuit accuses Verizon Communications and a subcontractor of violating federal overtime law by requiring some customer-service staff members to work more than 40 hours a week without extra pay. ...more

July 11, 2008

The United States is starting to look like a slowpoke on the Internet. Examples abound of countries that have faster and cheaper broadband connections, and more of their population connected to them. ...more

October 31, 2007